Frequently Asked Questions

Got questions? We've got answers! Browse our FAQs to find quick solutions to common queries about our organic products, delivery options, quality assurance, and more.

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How can I contact customer support if I have any questions or concerns about my order?

Our dedicated team is here to assist you with any questions or concerns you may have about your order. You can reach us via email, phone and we'll be happy to provide prompt and personalized assistance.

How long will the food stay fresh after it's delivered?

We source local produce at its peak, cook it fresh, and seal it immediately to preserve maximum quality. With correct storage, our meals stay fresh for up to 10 days using our advanced gas-sealing technology.

What if I don't have enough room in my fridge to store the trays?

Our meals can be stored in the freezer, as every ingredient is cooked fresh. For best results, please follow the storage instructions on the product packaging

Do you offer any discounts or promotions for your meals?

We stand behind the value of every product we make. Our meals are crafted with quality ingredients, generous portions, and real care. When purchased in bulk, they not only save you money, they give you back your time and freedom too!

What if I'm not home when it's delivered?

Our meals are delivered chilled and remain safe for up to 4 hours. If you’re not home at the time of delivery, our delivery partner will leave your order in a designated safe place.